Tucson Metro Chamber

Front desk / Night auditor

Quality Inn Flamingo Downtown
Job Description
 
Responsibilities:
  • Front office reception duties (check ins/outs) using hotel software / computer
  • Guest relations including addressing complaints and solving issues
  • Interacting with colleagues in a professional manner/ team player
  • Phone skills- we need someone who can both inform and sell
  • Promoting and selling special hotel programs, special rate packages and upgrades when appropriate
Requirements:
  • High school degree or equivalent
  • Strong computer skills
  • Must be a happy-go-lucky, smiling person!
  • Ability to handle stressful situations in a calm, professional manner
  • Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
  • Must have the ability to work a varied schedule that may include evenings, nights, and weekends
Contact Information