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Position Type Other Description: Resource Facilitation Specialist
Duties: Job Duties: •Guide individuals/family in identifying appropriate services and supports both formal and informal. •Talk with the individual/family (on the phone or in person) to identify concerns and needed/requested services and supports (approximately 80% of this work with individuals is done by phone). •Provide customized information about resources and supports to individuals and families. •Participate in the agency's ongoing update of available neuro-cognitive resources in Arizona (verify approximately 20 automated updates per month and investigate any that are non-responsive) •Search out new information in response to consumer requests. •Review and organize information gathered from various sources. •Use follow-up call to consult with individual/family to identify additional needs and respond accordingly. •Provide information and education to support each individual's ability to access services. •Maintain information and records in accordance with established policies and procedures. •In addition to providing information and education to individuals and families, offer understanding of the challenge of brain injury, insight into coping strategies, and patient support of their process. •Serve as a Brain Injury Alliance of Arizona (BIAAZ) Support Group Liaison. •Maintain confidentiality and standards of ethical practice. •Provide resource information support and assistance at trainings, workshops, conferences, and community events. •Other duties as required.
Experience Required: Qualifications: •Minimum of two years direct human service experience with persons with brain injury or neurocognitive dysfunction or two years living with people with brain injury or brain dysfunction. •Excellent communication skills necessary, both written and verbal including skill in communicating with individuals with cognitive or communication impairment. •Strong computer skills required (training on agency's proprietary software provided). •Ability to work independently and interdependently as part of the BIAAZ team. •Prefer an understanding of Arizona's disability service system and disability issues or a willingness to learn about.
per Per Hour
Hours
How to Apply: BIAAZ is seeking an addition to our Resource Facilitation Team. Those interested in applying should send their resume, three references and a cover letter to Executive Director Carrie Collins-Fadell at Carrie@biaaz.org. Resumes should clearly illustrate how prior knowledge and experience meet the minimum and desired qualifications stated in this requisition. References will include full name, title, organization, address, phone number, email and affiliation to applicant. Interviews will be ongoing until the position is filled. BIAAZ conducts pre-employment screening which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. BIAAZ does not pay for travel expenses associated with interviews, unless otherwise indicated. BIAAZ is an equal opportunity employer.
Duties: Job Duties: •Guide individuals/family in identifying appropriate services and supports both formal and informal. •Talk with the individual/family (on the phone or in person) to identify concerns and needed/requested services and supports (approximately 80% of this work with individuals is done by phone). •Provide customized information about resources and supports to individuals and families. •Participate in the agency's ongoing update of available neuro-cognitive resources in Arizona (verify approximately 20 automated updates per month and investigate any that are non-responsive) •Search out new information in response to consumer requests. •Review and organize information gathered from various sources. •Use follow-up call to consult with individual/family to identify additional needs and respond accordingly. •Provide information and education to support each individual's ability to access services. •Maintain information and records in accordance with established policies and procedures. •In addition to providing information and education to individuals and families, offer understanding of the challenge of brain injury, insight into coping strategies, and patient support of their process. •Serve as a Brain Injury Alliance of Arizona (BIAAZ) Support Group Liaison. •Maintain confidentiality and standards of ethical practice. •Provide resource information support and assistance at trainings, workshops, conferences, and community events. •Other duties as required.
Experience Required: Qualifications: •Minimum of two years direct human service experience with persons with brain injury or neurocognitive dysfunction or two years living with people with brain injury or brain dysfunction. •Excellent communication skills necessary, both written and verbal including skill in communicating with individuals with cognitive or communication impairment. •Strong computer skills required (training on agency's proprietary software provided). •Ability to work independently and interdependently as part of the BIAAZ team. •Prefer an understanding of Arizona's disability service system and disability issues or a willingness to learn about.
per Per Hour
Hours
How to Apply: BIAAZ is seeking an addition to our Resource Facilitation Team. Those interested in applying should send their resume, three references and a cover letter to Executive Director Carrie Collins-Fadell at Carrie@biaaz.org. Resumes should clearly illustrate how prior knowledge and experience meet the minimum and desired qualifications stated in this requisition. References will include full name, title, organization, address, phone number, email and affiliation to applicant. Interviews will be ongoing until the position is filled. BIAAZ conducts pre-employment screening which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check. BIAAZ does not pay for travel expenses associated with interviews, unless otherwise indicated. BIAAZ is an equal opportunity employer.
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